FAQs
Frequently Asked Questions (FAQ)
Welcome to the VexorFit FAQ Center — your go-to source for quick answers about orders, shipping, and returns.
We want every fighter and athlete who shops with us to feel confident, informed, and supported.
General Information
Q: What is VexorFit?
VexorFit is an MMA-inspired performance brand dedicated to creating high-quality apparel and accessories for fighters, athletes, and anyone who lives with discipline and drive. Every product reflects power, movement, and confidence.
Q: How do I contact you?
You can reach our support team anytime at support@vexorfit.shop.
We usually reply within 24–48 hours on business days.
Orders & Modifications
Q: Can I change or cancel my order after placing it?
Because we process orders quickly to ensure fast delivery, orders can only be changed or canceled within a short time after checkout.
If you need to make a change, please email us immediately at support@vexorfit.shop with your order number.
Q: What if I entered the wrong shipping address?
Please contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update the address.
Once your package has been shipped, we’re unable to make changes.
Shipping & Delivery
Q: Do you ship worldwide?
Yes — VexorFit ships internationally for free. We’re proud to serve fighters and athletes all around the globe.
Q: Where do you ship from?
We work with multiple fulfillment partners and warehouses worldwide, depending on your order’s destination.
Most items are shipped directly from our main international fulfillment center for faster global delivery.
Q: How long does delivery take?
Typical delivery time is 7–20 business days, depending on your country and local customs processing.
Once your order ships, you’ll receive a tracking number by email so you can follow your package’s journey.
Q: Will I be charged any customs or taxes?
In most cases, no additional taxes or customs fees apply. However, in some countries, local customs may charge small import fees, which are the buyer’s responsibility.
These are rare and depend on your country’s regulations.
Returns & Refunds
Q: What is your return policy?
We offer a 30-Day Performance Guarantee on all purchases.
If your item arrives damaged, defective, or incorrect, you’re eligible for a replacement or refund within 30 days of delivery.
Q: How do I return an item?
Simply email us at support@vexorfit.shop with your order number and clear photos or videos showing the issue.
Our team will review your request and guide you through the return or replacement process.
Q: What if the item I receive is defective, damaged, or incorrect?
If your product arrives in less than perfect condition, don’t worry — just reach out within 30 days of receiving your order.
We’ll gladly send a replacement or refund depending on your situation.
Q: Can I return an item if I just changed my mind?
Unfortunately, we currently can’t accept returns for change of mind or size selection errors.
Please refer to the size chart before ordering to ensure the perfect fit.
Payments & Currency
Q: What currency are your prices in?
All prices on www.VexorFit.shop are listed in USD ($) for international convenience.
Q: What payment methods do you accept?
We accept major credit and debit cards and Paypal. All transactions are securely processed to protect your privacy and payment information.
Guarantee & Brand Promise
Q: What is the VexorFit 30-Day Performance Guarantee?
Our 30-Day Performance Guarantee ensures that every product meets our quality standards.
If your item is damaged, defective, or not as described, we’ll replace it or refund you — no questions asked.
Still Need Help?
If you have any other questions, feel free to reach out to us anytime at support@vexorfit.shop — our team will be happy to assist you.
VexorFit — Built for Fighters. Worn by the Relentless.